Consumer Protection Act, 2019 along with Consumer Protection Act, 1986 and Rules & Regulations, 2005 (As Amended by The Mediation Act, 2023 | Commercial Law Publications | Bare Acts | 2024

The Consumer Protection Act, 2019, a comprehensive legislation that aims to safeguard the rights and interests of consumers in India. This Act, along with the existing Consumer Protection Act, 1986 and the Rules & Regulations, 2005, provides a robust framework for consumer protection.

?? With the Consumer Protection Act, 2019 in place, consumers can expect enhanced protection against unfair and restrictive trade practices, misleading advertisements, and substandard goods and services.

?? This Act establishes various consumer rights, including the right to be protected against hazardous goods and services, the right to be informed about the quality and price of products, and the right to seek redressal for grievances.

?? Furthermore, the Act introduces the concept of product liability, where manufacturers, sellers, and service providers are held accountable for any harm caused due to defective products or deficient services.

?? The Act also promotes the establishment of Consumer Dispute Redressal Commissions at the district, state, and national levels, providing consumers with accessible and efficient mechanisms for resolving disputes.